Terms of Service

Effective date: September 2, 2026

These Terms of Service (“Terms”) govern your access to and use of the website located at remedyfilms.com, including any subpages, content, forms, and features we make available (together, the “Site”). The Site is owned and operated by Remedy Films, LLC (“REMEDY,” “we,” “us,” or “our”), a Georgia limited liability company based in Atlanta, Georgia.

By accessing or using the Site, you agree to be bound by these Terms and by our Privacy Policy (https://remedyfilms.com/privacy-policy), which is incorporated by reference. If you do not agree, do not use the Site.

1. Who we are

REMEDY is a film and video production company. The Site describes our services, shows examples of our work, and gives you ways to contact us. The Site is informational. It is not a storefront, and nothing on it constitutes an offer to provide services on any particular terms.

2. Production services are governed by separate agreements

Any video, photography, virtual production, or related services we provide are governed by a written agreement between REMEDY and the client, such as a proposal, statement of work, or master services agreement. Those documents, not these Terms, control the scope, price, schedule, deliverables, and ownership of any commissioned work. Descriptions, pricing indications, timelines, or capabilities shown on the Site are for general information only and may change without notice.

3. Permitted use of the Site

You may use the Site for lawful purposes to learn about REMEDY and to contact us. You agree not to:

  • copy, scrape, frame, mirror, or redistribute any part of the Site or its content except as these Terms expressly allow;
  • use any automated means, including bots, crawlers, or scripts, to access the Site in a way that burdens our infrastructure or bypasses access controls;
  • attempt to gain unauthorized access to the Site, its servers, or any connected system;
  • upload or transmit viruses, malicious code, or anything designed to interfere with the Site;
  • use the Site to send unsolicited commercial messages, or to harvest contact information;
  • impersonate any person or entity, or misrepresent your affiliation with anyone;
  • use the Site in any way that violates applicable law or infringes the rights of others.

We may suspend or terminate your access to the Site at any time, without notice, if we believe you have violated these Terms.

4. Intellectual property

The Site and everything on it, including text, graphics, logos, photographs, video, audio, design, and the selection and arrangement of those elements, are owned by REMEDY or used under license, and are protected by United States and international copyright, trademark, and other intellectual property laws.

“REMEDY,” “Remedy Films,” and our logos are trademarks of Remedy Films, LLC. Other names, logos, and marks appearing on the Site belong to their respective owners and are used to identify the work shown, not to imply endorsement.

You may view the Site and print or download individual pages for your own personal, non-commercial reference, provided you keep all copyright and proprietary notices intact. Any other use requires our prior written permission.

5. Portfolio and client work

Films, photographs, and case studies shown on the Site are examples of work REMEDY has produced. That work may be owned by, or licensed to, our clients, and it appears on the Site for demonstration purposes with their permission or under our retained rights. You may not download, reproduce, edit, or distribute portfolio content, and you may not use it to imply that REMEDY or its clients endorse you or your business.

Results described in case studies, including performance figures such as return on ad spend, reflect specific projects and specific client circumstances. They are not a promise of results for any other project.

6. Inquiries, forms, and submissions

The Site includes contact forms and other ways to reach us. When you submit an inquiry, a job or freelance application, or any other information:

  • you represent that the information is accurate and that you have the right to share it;
  • you agree that we may contact you by email or phone about your inquiry, and that you can ask us to stop at any time;
  • you understand that submissions are not confidential unless we have signed a separate non-disclosure agreement with you, and you should not send trade secrets or confidential material through the Site;
  • you grant us a non-exclusive, royalty-free license to use any ideas, feedback, or suggestions you send us without obligation to you.

Do not submit unsolicited creative material such as scripts, treatments, or story ideas. If you do, you agree that we owe you nothing for it and that any similarity between your submission and our future work is coincidental.

Our handling of the personal information you provide is described in our Privacy Policy.

7. Third-party links and services

The Site links to and may embed services we do not control, such as social media platforms, video hosting services, virtual tour providers, and partner websites. Those services have their own terms and privacy practices. We are not responsible for their content, availability, or how they handle your information. A link does not mean we endorse the linked site.

8. Disclaimers

The Site is provided “as is” and “as available.” To the fullest extent permitted by law, REMEDY disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty that the Site will be uninterrupted, error-free, secure, or free of harmful components. We do not warrant that the information on the Site is complete, accurate, or current.

9. Limitation of liability

To the fullest extent permitted by law, REMEDY and its members, managers, employees, contractors, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of or inability to use the Site, even if we have been advised of the possibility of such damages. Our total liability for any claim arising out of the Site will not exceed one hundred U.S. dollars ($100).

Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law. This section does not apply to liabilities arising under a separate written services agreement between REMEDY and a client, which are governed by that agreement.

10. Indemnification

You agree to defend, indemnify, and hold harmless REMEDY and its members, managers, employees, contractors, and agents from any claims, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of your use of the Site in violation of these Terms or of applicable law, or your infringement of any third party’s rights.

11. Copyright complaints

We respect the intellectual property of others. If you believe content on the Site infringes a copyright you own or control, send a notice to the contact below that includes: a description of the copyrighted work; the URL of the material you believe is infringing; your name, address, telephone number, and email address; a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf; and your physical or electronic signature.

12. Governing law and disputes

These Terms are governed by the laws of the State of Georgia, without regard to its conflict of laws rules. Any dispute arising out of these Terms or your use of the Site will be brought exclusively in the state or federal courts located in Fulton County, Georgia, and you consent to the personal jurisdiction of those courts. Either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property.

13. Changes to the Site and these Terms

We may change, suspend, or discontinue any part of the Site at any time. We may also update these Terms from time to time. When we do, we will post the revised Terms on this page and update the effective date above. Your continued use of the Site after a change means you accept the revised Terms.

14. General

These Terms, together with the Privacy Policy, are the entire agreement between you and REMEDY regarding the Site and supersede any prior understandings about the Site. If any provision of these Terms is held unenforceable, the remaining provisions remain in effect. Our failure to enforce any provision is not a waiver of it. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. Section headings are for convenience only.

15. Contact

Remedy Films, LLC Atlanta, Georgia

601 East Main St. Buford, GA, 30518

info@remedyfilms.com

remedyfilms.com/connect